Why is a puzzle not loading on Puzzler.com?

Due to the reliance on connectivity speed, it is possible that our interactive puzzles on Puzzler.com can take longer to load than normal, and that you are presented with a white screen, with a "Loading…" message in the bottom right of the screen.

Please check your internet connection strength and speed.

In most cases, our interactive puzzles should load within 4 to 12 seconds depending on connection speed, but please wait for interactive menu screen to load once you see the "Loading…" message.

Content on this page last reviewed or updated: 23 July 2025
Content on this page next due for review: 23 January 2026