Why isn't my PayPal transaction on the Beano Shop going through?

A small number of customers report not being able to pay by PayPal when transacting on the Beano Shop.

The issue only impacts customers seeking to purchase products with a separate postage fee.

It does not impact customers seeking to purchase subscriptions or products without a postage fee as long as there isn't a product in the basket with a postage fee.

If you cannot successfully complete your transaction online please contact our customer experience team who can help you complete your transaction (by card) over the phone.

Content on this page last reviewed or updated: 28 July 2025
Content on this page next due for review: 1 August 2025