To log in to manage your subscription for magazines including Beano and The People's Friend, you will need your customer number or a subscription reference, and either your surname or postcode.
If you don't know your customer number or subscription reference, see Where do I find my customer number or subscription reference?
In the Manage My Subscription interface you can access your subscription details, including customer number, subscription reference, the subscription status, billing and recipient details, the last issue dispatched, the next issue due, the expiry issue of the current subscription term, the renewal deadline and the most recent payment method.
You can change your details, report a missing copy and view the issue dates of the subscription title.
You can also pause, renew or cancel your subscription as well as paying any balance owed to your subscription.
For Puzzler subscriptions
Puzzler subscribers can log into Manage My Subscription as above but can also log in to a Puzzler.com account. Some actions, such as cancelling your subscription, are only avaialbe in the Manage My Subscription account above.
When visiting the Puzzler website you can select "Login" from the top navigation. If you are on a mobile device this is the head and shoulders symbol.
If your subscription is not registered to your online account you can do so here, you will need your subscription reference, the magazine title and your surname.
Once logged in, under "My Account" you can select:
- "My Profile" - edit your name for orders
- "Change Password" - change password
- "Change Email" - update email address for your account
- "Address Book" - change delivery or billing address for orders (this will not update your subscription delivery address)
- "Subscriptions" - update subscription delivery address
Content on this page last reviewed or updated: 06 July 2026
Content on this page next due for review: 08 January 2027